Rockville, MD (240) 403-7076 Sun-Fri 10-7, Sat 9-7pm. Kensington, MD (301) 933-8272 Mon-Fri 9-7pm

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FAQs

RETURNS AND EXCHANGES

We do NOT accept returns or exchanges for beds, harnesses, collars, leashes, clothing, toys.

 

REWARDS

1) How do I sign up for your awesome rewards program?

Visit us in-store and we'll get your name and phone and that's it! We don't sell info! 

2) How does your rewards program work?

Simple! For every dollar you spend on any item in store, you earn one point. And for every 100 points, you earn $10 back which you may use toward future purchases.

3) Do my points expire?

Nope! Your points never expire. You earned them, you keep them.